Steel Solutions Academy
Introductory, non-accredited steel industry readiness training and junior talent development support in South Africa.
POPIA & privacy
Privacy Policy
This policy explains how Steel Solutions Academy collects, uses, stores, shares and protects personal information submitted by candidates, companies, industry partners and website visitors.
Quick Answer
What does Steel Solutions Academy do with personal information? Information submitted through the website is used to review and respond to candidate, company, pilot and partner enquiries. It may also be used to manage programme participation, assessments, attendance, employer review discussions and legal or administrative obligations. Information is not sold, and sensitive documents should not be submitted through the public form.
Who is responsible for your information?
Steel Solutions Academy is the responsible party for personal information collected through this website and through academy-related enquiries, unless another organisation clearly tells you that it is responsible for a separate process.
Nicola Prinsloo
Privacy enquiries can be submitted through the website contact form. In the message, write “Privacy request” and explain what assistance you require.
Gauteng, South Africa
Telephone: 082 757 8175
Website form: Contact Steel Solutions Academy
What personal information may be collected?
The exact information depends on whether you are enquiring as a candidate, company, industry partner or general visitor.
Basic enquiry details
- Full name
- Contact number
- Email address
- Province, town or area
- Preferred contact method
- Messages and enquiry details
Training-interest details
- Age range
- Highest grade completed
- Employment status
- Transport availability
- Previous steel or industrial exposure
- Role interests and motivation
Business enquiry details
- Company or organisation name
- Your position or role
- Industry and product category
- Branch, department or location
- Estimated number of juniors
- Preferred timeframe and support needs
Please do not send sensitive documents through the public form.
Do not submit identity documents, banking information, medical records, criminal-record documents, passwords or other confidential paperwork unless Steel Solutions Academy specifically requests it through an appropriate private process.
Why is personal information processed?
Information is processed only for defined, relevant and lawful purposes connected to academy enquiries, programme administration and company engagement.
Responding and routing
To identify the type of enquiry, respond to questions, request necessary follow-up information and route candidate, company, pilot or partner messages appropriately.
Training and participation
To manage applications, consent, assessments, attendance, participation, completion records, feedback and related programme communication where a person proceeds beyond an initial enquiry.
Pilots, onboarding and interviews
To discuss sponsorship, pilot programmes, junior onboarding, product exposure, employer feedback or possible candidate-review opportunities.
Legal and operational needs
To maintain appropriate records, prevent abuse, protect the website, address complaints, manage agreements and comply with legal, accounting or regulatory obligations.
Lawful grounds
Depending on the circumstances, processing may be based on consent, steps requested before entering an arrangement, performance of an agreement, compliance with a legal duty, or a legitimate interest that does not unfairly override the rights of the person concerned.
How is information from candidates under 18 handled?
The contact form includes an age range of 16–17. Under South African privacy law, a person under 18 is treated as a child for personal-information purposes.
Only basic information should be submitted
A 16- or 17-year-old may submit limited initial enquiry information. They should not send identity documents, financial information or other sensitive documents through the public website.
Consent may be required
Before further processing, assessment or programme participation, Steel Solutions Academy may require consent or confirmation from a competent person, such as a parent or legal guardian, unless another lawful exception applies.
When may information be shared?
Personal information is not sold. It may be shared only where reasonably necessary, lawful and connected to the purpose for which it was collected.
Website and form processing
The website may use hosting, security and technical service providers. Form submissions are processed using FormSparrow, which acts as a service provider for website enquiries.
Candidate review
Candidate information may be shared with Worxs4u, Reign Recruitment, participating employers or pilot partners only where appropriate, after the candidate has been informed and where a lawful basis applies.
Compliance and protection
Information may be disclosed where required by law, a regulator, court process or a legitimate need to investigate fraud, protect rights or respond to a security incident.
Processing outside South Africa
Some technology providers may store or process information outside South Africa. Where this occurs, reasonable steps will be taken to use providers or arrangements that offer appropriate privacy protection.
How long is information kept?
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, or for a longer period where required or permitted by law.
While an enquiry or programme is ongoing
Information may be retained while an enquiry is being reviewed, training participation is active, a company discussion is continuing, or an agreement or pilot is being administered.
Deletion or de-identification
When information is no longer reasonably needed, it should be deleted, destroyed or de-identified, subject to legal recordkeeping, dispute, safeguarding or legitimate operational requirements.
How is personal information protected?
Steel Solutions Academy aims to use reasonable technical and organisational safeguards appropriate to the nature of the information and the risks involved.
Limited access
Access should be limited to people and service providers who reasonably need the information for an authorised purpose.
Reasonable safeguards
Appropriate website, account, device and record-management measures are used to reduce the risk of unauthorised access, loss or misuse.
Security-compromise response
If a reportable security compromise occurs, the matter will be assessed and notifications will be made where required by applicable law.
Website technology, logs and third-party services
Like most websites, the site and its service providers may process limited technical information required to deliver and secure the website.
Server and device information
This may include an IP address, browser type, device information, requested pages, date and time, referral information and security logs.
Google Fonts and form services
The website loads fonts from Google Fonts and uses FormSparrow for form processing. These providers may receive limited technical information when their services are used.
Direct marketing
Enquiry details will not be used for unsolicited electronic marketing unless the law permits it and any required consent has been obtained. A person may object or opt out at any time.
What privacy rights do you have?
Subject to applicable law and any lawful limitations, you may exercise the following rights regarding your personal information.
1
Ask whether information is held
You may ask whether Steel Solutions Academy holds personal information about you and request access to it.
2
Request correction
You may ask for inaccurate, incomplete, outdated or misleading information to be corrected or updated.
3
Request deletion or destruction
You may request deletion or destruction where the information is no longer authorised or required, subject to lawful retention duties.
4
Object to processing
You may object to certain processing on reasonable grounds and may object to direct marketing at any time.
5
Withdraw consent
Where processing depends on consent, you may withdraw that consent. This does not undo processing that was lawful before withdrawal.
6
Lodge a complaint
You may first raise the matter with Steel Solutions Academy and may also lodge a complaint with South Africa’s Information Regulator.
Automated decisions and changes to this policy
This website does not use automated decision-making to make final training, sponsorship, interview or employment decisions that have a legal or similarly significant effect on a person.
Enquiries are reviewed
Conditional form fields help route information, but final decisions about next steps, training participation or employer introductions require human review.
This page may be updated
The policy may be revised when services, forms, providers or legal requirements change. The latest revision date will appear near the top of this page.
Submit a privacy request
Use the contact form, choose “General enquiry” and write “Privacy request” in your message. Include enough information to identify the enquiry or record concerned, but do not submit identity documents through the public form unless requested privately.
Information Regulator
If you believe your personal information has been handled unlawfully, you may lodge a POPIA complaint through the Information Regulator’s official complaints process at inforegulator.org.za. You can also read the Protection of Personal Information Act on the South African Government website.